Burnley West Network
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"Together we will help to support the people of Burnley West to improve health and live well."
Melanie de Meester
20 Mar 2024
How to get the most from the NHS App
About the NHS App
The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.
You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man. Find out more about who can use the NHS App.
What you can do with the NHS App
You need to prove who you are to get full access to the NHS App. With full access you can:
order repeat prescriptions and nominate a pharmacy where you would like to collect them
book and manage appointments
view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
book and manage COVID-19 vaccinations
register your organ donation decision
choose how the NHS uses your data
view your NHS number (find out what your NHS number is)
use NHS 111 online to answer questions and get instant advice or medical help near you
Before proving who you are, you can use the NHS App to:
search trusted NHS information and advice on hundreds of conditions and treatments
find NHS services near you
Other services
Depending on your GP surgery or hospital, you may be able to use the NHS App to:
message your GP surgery or a health professional online
contact your GP surgery using an online form and get a reply
access health services on behalf of someone you care for
view and manage your hospital and other healthcare appointments
view useful links your doctor or health professional has shared with you
view and manage care plans
Keeping your data secure
To access the NHS App, you will need to set up an NHS login and prove who you are. Your NHS App then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to your NHS App each time, instead of using a password and security code.